FAQ

We are an aspiring Arabic company that sell premium and luxury Arabic watches at affordable prices. We aim to provide a great experience from anyone who buys our premium products.
 

HOW DO YOU SHIP PACKAGES?

We ship our packages from the UK via 1st Class Signed Delivery with Royal Mail.

SHIPPING DURATION

We use 1st Class Signed Delivery for our usual shipping method. Please allow us 1-3 weeks for UK delivery and 3-6 weeks for delivery outside of the UK. Please note personalised items and out of stock items can take up to 6 weeks for delivery. If you would like a faster delivery time please contact us for a quote either through our Instagram Team @luxarabiauk or email us at contact@luxarabia.co.uk

DO YOU SHIP WORLDWIDE?

Yes. We provide free shipping to over 190 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We have distribution centres in Asia, USA and in the U.K. 

WHAT ABOUT CUSTOMS?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

RETURNS

Our policy lasts 14 days from when you receive the product. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. No Refunds or Exchanges on custom made orders, these orders are made specifically to order requests therefore unable to offer returns.

Please click here to view our refund policy for further information.

If you have any questions please contact us on our email contact@luxarabia.co.uk or contact our Instagram Team @luxarabiauk